STARTUPS AND COMPANIES VERIFIED
UX/UI Design & Mobile App Dev for Software Dev Company
THE REVIEW
“Leanware is transparent, and they’re very honest with the work that they do.”
FEEDBACK SUMMARY
The client is enjoying positive feedback from their customers, thanks to Leanware's development work. Leading an agile approach, the team delivers on a bi-weekly basis and goes to extra mile to maintain a transparent process. Their strong understanding of the client's goals and software stands out.
$50,000 to $199,999
Feb. 2022 - Ongoing
5
Quality
4
Schedule
5
Cost
4
Willing to refer
5
PROJECT SUMMARY
Leanware provides custom software development support for a Cloud-based solutions provider. They're tasked with developing custom software and implementing improvements to the client's existing solutions.
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Software
Christopher Massood
Co-Founder & CEO, Elephant CPA
Wayne, New Jersey
1-10 Employees
Phone Interview
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder and CEO of Elephant CPA. We’re a Cloud-based practice management software solution for small to medium size accounting firms across the United States.
OPPORTUNITY/CHALLENGE
What challenge were you trying to address with Leanware?
Another company created our MVP, but we felt like we needed to move on from them to a new development team to scale the business. We wanted to get some experience working with a team that had built in this industry and had experience working with other companies similar to ours.
SOLUTION
What was the scope of their involvement?
Leanware has developed some custom software for us and made improvements to our existing solutions. They're heavily focused on security, which is our main concern when it comes to our clients and the sensitive information that we're passing back and forth through the software. They installed all our endpoints and some cybersecurity checkpoints to make sure that everything is secure on the front- and backend.
Any time we need some type of changes on the software itself for an update or refresh, they’ll create a mock-up on Figma to show us what the end result would look like. Their development team will then work on the architecture of it, and they will put it into production after it's been tested heavily.
What is the team composition?
We’ve worked with Carlos (CEO), Jose (Project Manager), Jhoam (Software Developer), and Carolina (Product Designer).
How did you come to work with Leanware?
Leanware was recommended to me by our CTO. I really enjoyed our early conversations with Carlos, so I decided to go with them for this project.
How much have you invested with them?
We spend between $4,000–$5,000 per month. I’d say we’ve spent somewhere around $90,000 in total so far.
What is the status of this engagement?
We started working together in February 2022, and the engagement is ongoing.
RESULTS AND FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The feedback from our customers has been outstanding. One of Leanware’s best abilities is that if there's ever a firestorm, they're always quick to put it out, so the measurability from a comfort standpoint is pretty high.
Overall, Leanware has done a phenomenal job, and we enjoy the results that they're giving us. We’re really excited to see where we take the product from here and how Leanware can help us.
How did Leanware perform from a project management standpoint?
Leanware has performed well in terms of project management. They work on an agile basis and deliver on a bi-weekly schedule. We meet with them three times per week to keep everything transparent.
We typically communicate through Slack, Microsoft Teams, and Zoom, and we use Jira for our tickets.
What did you find most impressive about them?
Leanware is transparent, and they’re very honest with the work that they do. We’re impressed with their advanced knowledge of our software, business, and what we’re trying to accomplish.
Are there any areas they could improve?
It would be great if they could gain a deeper understanding of our competitors and the business side of the software. Other than that, they do a pretty good job of keeping everything abreast.
Do you have any advice for potential customers?
Consult with Carlos and let him know your goals and what you want from your project.
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