UX/UI Design & Mobile App Dev for Software Dev Company

RESULTS AND FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Leanware has been able to unblock our frontend product development effort completely. We’ve gone from doing a small amount of frontend work to being able to launch substantial work every 2–3 weeks. They push us to be productive and move more quickly in defining and expanding the product. They also help us get more feedback in a timely manner.

From a quality perspective, they’ve been performing very well; we put them through our review process, and we’ve been happy with the work, so we’ve been letting them work more independently.

How did Leanware perform from a project management standpoint?

We’ve been happy with their ability to deliver work on a healthy cadence. The work is open-ended, so it’s difficult to say they’re staying on budget and within a deadline, but we’ve been happy with them. We communicate primarily through Slack and use Jira for project management.

What did you find most impressive about them?

Leanware is curious and dedicated to learning about our process. They also offer proactive suggestions, which we appreciate. We started this process looking for an outsourcing partner and feel like we’ve ended up with so much more. We respect their input; they’re a smaller consultancy, but they take ownership of everything, and their senior developers are always around to support us.

They’re extremely proactive about keeping the code quality up, and Leanware is transparent when things aren’t going in a way they are satisfied with. We know they care about our product and are committed to its success. Leanware’s priority is supplying value. We trust their judgment because they are extremely reliable.

Are there any areas they could improve?

We’ve struggled a little to integrate their design team on a part-time basis. Our product is not what they’re used to working on, so we need to give Leanware more visibility and greater ownership in the process to make that process more effective.

Do you have any advice for potential customers?

Be open with them because they are extremely capable and have experience with many domains relevant to industrial automation. They are sensitive to everyone’s needs, and if you work with them to make a plan, you’ll do well. As an organization, they have the right machinery to grow into a more sophisticated partnership rather than a fixed scope.