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STARTUPS AND COMPANIES VERIFIED

UX/UI Design & Mobile App Dev for Software Dev Company

THE REVIEW

"We were thoroughly satisfied with Leanware's performance and the overall collaboration."

FEEDBACK SUMMARY

Leanware has effectively delivered all the tasks within reasonable timelines. They've followed the Scrum methodology for excellent project management. They are also highly collaborative and responsive to the client's needs. Their dedication, efficiency, and collaborative approach are commendable.

Confidential

Apr. 2023 - Ongoing

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5

Quality

4

Schedule

5

Cost

4

Willing to refer

5

PROJECT SUMMARY

Leanware develops a chat and messaging library for an e-commerce company using React Native, Appollo, and Node.js. They also integrate a new page into the client's back office product for employee management.

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Software

Confidential

Engineer, E-Commerce Company

New York City, New York

11-50 Employees

Online Review

BACKGROUND

Please describe your company and position.

I am the Engineer of an ecommerce company

Describe what your company does in a single sentence.

We are the complete eCommerce solution for independent dood distributors

OPPORTUNITY/CHALLENGE

What specific goals or objectives did you hire Leanware to accomplish?

Improve our back office product by adding a few highly requested features.

SOLUTION

How did you find Leanware?

Other

Why did you select Leanware over others?

Other

How many teammates from Leanware were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure of partnering with Leanware to bring to life two major projects, along with a number of small fixes and delightful enhancements throughout our applications.

Project 1: Employee Management — Previously, the process of creating new accounts for our customers' employees, granting appropriate permissions, and linking them to different entities within their accounts was a manual undertaking. Thanks to Leanware's expertise, a new page was integrated into our back office product, empowering our customers to efficiently manage their employees on their own terms.

Project 2: Chat — Our mobile app enabled customers to engage in seamless communication with both each other and their own customers. However, replicating this functionality in our back office product presented challenges, as it required a tailored solution tied to a React Native library.

Through their ingenuity, Leanware developed a custom chat and messaging React library from scratch, seamlessly integrated with our design system and existing bespoke solution. Throughout both projects, Leanware demonstrated exceptional capabilities in:

Product and engineering discovery
Utilizing Next.JS, React, React Native, Testing Library, Apollo, GraphQL, Hasura, and our design system
Adapting to our implicit conventions and requirements As the engagement progressed, Leanware took the lead with impressive acumen, asking well-informed questions, and offering valuable suggestions on the code, product, and design aspects, which greatly enriched the outcomes. We couldn't have been more pleased with their performance.

RESULTS AND FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of these projects was primarily driven by output-focused goals. The key measurement of progress and accomplishment revolved around the completion status of each project. We evaluated their success based on whether the objectives were achieved and if the projects were delivered within reasonable timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leanware's project management approach was highly effective and collaborative. We adopted SCRUM methodology with week-long sprints, and our regular check-ins 3x a week ensured excellent communication and alignment throughout the engagement. One of the standout aspects of Leanware's performance was their consistent ability to deliver items on time.

Their dedication and efficiency in meeting the sprint goals were commendable, allowing us to maintain a steady pace of progress. Leanware's responsiveness to our evolving needs was exemplary. Even when we encountered the need for sudden changes or hard pivots mid-sprint, they demonstrated remarkable adaptability and support.

Their willingness to go the extra mile to accommodate our requirements was truly appreciated, and it made the entire collaboration feel like one cohesive team working towards shared objectives.

What was your primary form of communication with Leanware?

Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?

What impressed us the most about Leanware was how swiftly they onboarded and adapted to our unique implementations and requirements. Despite receiving incomplete product descriptions, they asked the right questions to fill in the gaps, and quickly caught on to our undocumented code patterns and styles without getting caught up in minor details.

Their adaptability allowed us to feel at ease when introducing them to a new project, and not stress over the normal communication frustrations that appear when working with a third party.

Are there any areas for improvement or something Leanware could have done differently?

We were thoroughly satisfied with Leanware's performance and the overall collaboration. There were no specific areas for improvement or things they could have done differently.

Empower Your User Experience with High-Quality Digital Products, Powered by Leanware

Each testimony reflects the heart of our mission: empowering your digital vision with impeccable craftsmanship and innovative solutions.

Our clients aren’t just numbers; they are part of the Leanware family. Their success stories are our greatest accolades, and we're thrilled to share them with you. Learn more about our study cases here.

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